This article describes how push to card and mobile wallet transfers work and what steps to take if either method fails.
Push to Card
Push to card transfers deliver funds to the bank account associated with the recipient’s debit card. This is the fastest transfer method, often delivering within 30 minutes. Results are variable because card capabilities differ significantly by issuer.
If a push to card transfer fails:
- Try a different debit card from a different issuer.
- Try a different transfer method.
- Advise the recipient to contact their card issuer about account restrictions or limits.
Mobile Wallet
Mobile wallet transfers are near-instant but depend on the recipient having an active wallet account that supports international receipts in the destination country. Supported wallet providers vary by country.
If a mobile wallet transfer fails:
- Try a different supported wallet provider.
- Choose a different transfer method.