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What initiated means

Updated

What Initiated means

Initiated means the transfer has been submitted and is on its way to the payout provider.

Internally this rolls up as InTransit.

Provider codes that map here include:

  • Mastercard Transmit and Hold (network in-flight — not Portal On Hold)
  • Visa PAYMENT_RECEIVED and AWAITING_INFORMATION
  • MoneyGram SENT and IN TRANSIT

A normal path is Initiated → Pending → Complete.

What to say to a member

"Your transfer is being transmitted to the recipient bank, card, or cash pickup location."

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